Terms and Conditions

Shipping 

WE ONLY SHIP TO THE U.S. All of our orders are shipped via USPS. Shipping time is usually 7 days or less once it has shipped. Embroidered Cuties cannot guarantee when your item will arrive because we do not have any control over the post office. Embroidered Cuties are not responsible for unexpected delays during transit times. 

Returns/Exchanges

All items are custom made based on the sizing specifications and custom requests made when you order. As a result, refunds/returns will be not be accepted if the wrong size was requested or if the wrong information was given. Please ensure the accuracy of your order before completeing your order.